Salesforce Administrator

Brandon J. Broderick•Hackensack, NJ

1d•$90,000 - $125,000

About The Position

We are seeking a skilled Salesforce Administrator / Developer to serve as the dedicated Salesforce resource for one or more departments within our firm. In this role, you will be responsible for understanding each department’s unique workflows and translating their needs into well-architected Salesforce solutions — from day-to-day administration through custom development. You will own and maintain a Salesforce roadmap for each department you support, ensuring initiatives are well-defined and delivery is organized. Prioritization will be provided by the Director of Engineering, allowing you to focus on execution and stakeholder partnership while operating within a clear governance structure. This role is fundamentally that of an internal Salesforce consultant. You will embed yourself in each supported department, develop a thorough understanding of their operations, and serve as their trusted advisor for all things Salesforce — from day-to-day configuration and automation to longer-term platform strategy. Technical depth matters, but the ability to build relationships, understand business context, and translate that into the right solution is what defines success here.

Requirements

3+ years of hands-on Salesforce experience encompassing both administration and development.
Salesforce Administrator (ADM 201) certification required; Platform App Builder certification required or actively in progress.
Deep expertise in Salesforce Flow, including screen flows, record-triggered flows, scheduled flows, subflows, and error handling. Candidates should be comfortable owning complex, multi-branch flows end to end in a production environment.
Strong command of the Salesforce data model and security model.
Working knowledge of Apex sufficient to read, write, and maintain straightforward code. Expert-level Apex development is not required; knowing when to use it and when not to is.
Basic familiarity with Lightning Web Components — enough to make minor modifications and communicate requirements clearly to development resources when custom UI work is needed.
Solid understanding of deployment practices, version control, and sandbox-to-production workflows.
Proficiency with AI chat tools.

Nice To Haves

2+ years of experience in a Salesforce consulting capacity — whether agency/partner-side or as a dedicated internal resource — with a track record of managing stakeholder relationships, owning deliverables, and driving platform adoption across multiple teams or business units.
Salesforce Platform Developer I (PD1) certification.
Salesforce Consultant-tier certification (e.g., Sales Cloud Consultant, Service Cloud Consultant, or equivalent) demonstrating applied experience translating business requirements into platform solutions.
Prior experience in a law firm, professional services, or another compliance-sensitive industry.

Responsibilities

Manage users, profiles, permission sets, roles, and sharing rules with an eye toward security and least-privilege access — particularly critical given the confidential nature of legal matters.
Design, build, and maintain complex Flows across supported departments, including screen flows, record-triggered flows, scheduled flows, subflows, and autolaunched flows. Flow is a primary tool in this role and the expectation is deep, production-grade expertise — not basic configuration.
Configure and maintain objects, fields, page layouts, record types, and validation rules across supported departments.
Oversee data quality, deduplication, and integrity across the org.
Handle releases, sandbox management, and deployment hygiene.
Build reports and dashboards that provide attorneys and firm leadership with visibility into matters, intake, and business development.
Apply working knowledge of Apex (triggers, classes, and basic asynchronous processing) to support use cases that exceed what Flow can handle declaratively. Deep Apex development is not a day-to-day expectation, but the ability to read, write, and maintain straightforward Apex code is required.
Maintain a working familiarity with Lightning Web Components sufficient to make minor customizations and collaborate effectively with dedicated developers when more complex UI work is required.
Design and support integrations with case management, document management, billing, and intake systems.
Apply sound judgment in choosing between Flow and Apex — defaulting to declarative solutions where appropriate and escalating to code when complexity, performance, or maintainability demands it.
Translate business requirements into scalable, maintainable technical solutions — and offer well-reasoned alternatives when a different approach would better serve the firm.
Function as an embedded internal consultant for each supported department — building deep familiarity with their processes, attending relevant team meetings, and proactively identifying opportunities where Salesforce can reduce friction or improve outcomes.
Maintain a prioritized Salesforce roadmap for each supported department, with prioritization direction provided by the Director of Engineering.
Recommend whether to configure, customize, or pursue third-party solutions to meet business needs.
Document architecture decisions and ensure the platform evolves in a deliberate, well-governed direction.