Salesforce Administrator

DraftKings Inc.

7d•$70,500 - $88,100•Remote

About The Position

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Salesforce Administrator, you’ll support the technology that helps our VIP teams deliver exceptional experiences to our customers. You’ll configure and enhance Salesforce, translate business needs into scalable solutions, and ensure our VIP Hosts and Player Development teams have the data and tools they need to succeed. Working cross-functionally with Analytics, Data Engineering, and other stakeholders, you’ll combine hands-on Salesforce expertise with a proactive approach to problem-solving and continuous improvement.

Requirements

At least 2 years of hands-on Salesforce administration, sales operations, or related experience.
An active Salesforce Administrator certification.
Strong proficiency with Salesforce Flow Builder, reports, dashboards, user administration, and data management.
Working knowledge of SQL and experience using Snowflake or a comparable cloud data platform, along with proficiency in Excel and Google Sheets.
Familiarity with Apex and Salesforce development concepts, including when to partner with a developer.
Excellent communication, stakeholder-management, and analytical problem-solving skills, with a proactive desire to learn and improve.

Responsibilities

Configure, maintain, and enhance Salesforce functionality, automated flows, reporting, dashboards, user access, and more.
Partner with VIP stakeholders to gather requirements and translate business needs into scalable Salesforce solutions.
Troubleshoot user issues and provide day-to-day support to stakeholders with varying levels of Salesforce proficiency.
Collaborate with Salesforce Development, Analytics, and Data Engineering on integrations, new data points, and complex technical solutions.
Use SQL and Snowflake to query and validate data while maintaining accuracy and integrity across Salesforce.
Test and launch system enhancements while identifying opportunities to improve tools, processes, and user adoption.