EverPro - Salesforce Administrator (Remote, US)
About The Position
EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth. Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.
Requirements
- 5+ years of experience as a Salesforce administrator.
- Excellent communication and stakeholder management skills.
- Experience gathering, documenting, and validating business and functional requirements.
- Experience creating process flows, user stories, use cases, or functional specifications.
- Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
- Experience working with cross-functional teams in a matrixed environment where priorities are shared across multiple departments.
- Familiarity with change management and user adoption best practices.
- Experience facilitating workshops, stakeholder interviews, or requirements gathering sessions.
- Worked in an agile environment or with software development products like JIRA and their equivalent or would like to learn how to
Responsibilities
- Serve as a Center of Excellence for Sales, SalesOps, and Product business processes
- Support the System Operations leader in leading the current state evaluation of our subsidiary businesses and lead process and systems documentation efforts
- Support the System Operations leader in developing the project scope to professionalize operations into a central tech-stack, contributing ideas and proposing solutions
- Own your project action items and support our Project Managers in maintaining detailed project plans for each transformation effort
- Co-author technical documentation, administrative best practices, and frameworks for implementing and maintaining those best practices across the portfolio in JIRA and Confluence
- Drive the data migration exercises for subsidiaries moving from one platform to another within these consolidation projects
- Provide administrative support and development bandwidth across varying platforms in the following categories: CRMs (Salesforce Sales Cloud, Zoho, HubSpot, etc.), Sales Enablement solutions (Salesforce HVS, SalesLoft, Outreach, InsideSales, etc.), eSignature (Docusign, Conga, etc.), Support Platforms (SFDC Service Cloud, SFDC Experience Cloud, Zendesk, etc.), Project Management (TaskRay, Asana, etc.)
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
