Firearm & Sporting Goods Sales

D&B Supply•Caldwell, ID

35m•Onsite

About The Position

This position involves providing direct customer service and support by selling firearms, fishing, archery, camping, and related items. Responsibilities include completing and reviewing ATF forms, making sales, and follow-up calls. The role primarily focuses on the sporting goods department but also requires assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory management, and other retail-related activities. This position has age restrictions: due to ATF and FFL laws, the minimum age to sell handguns is 18+ years old, therefore, you must be 18+ years of age to work at the gun counter.

Requirements

Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required.
Rigorous attention to detail is required.
Computer skills required.
Good communication skills and the ability to effectively engage with customers and staff on a regular basis.
Ability to understand and follow specific instructions and procedures.
Ability to resolve difficult or stressful customer service issues.
Ability to sort, check, count, and verify numbers.
Ability to work as a team.
Must be able to pass a thorough background check.
Must be willing to work any retail shift.
Must be able to work majority of shift standing.
Must be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs) to move merchandise.
Must be able to climb, reach, bend, stoop and crawl.
Must be able to physically participate in resets, remodels and reconstruction projects.

Nice To Haves

Knowledge of 4473 forms preferred.
Hunting, fishing, camping, shooting, and general outdoors experience is preferred.
Previous merchandising experience is helpful.
High School diploma, GED or equivalent preferred not required.
College degree preferred, not required.

Responsibilities

Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
Demonstrate product features, functions and accessories.
Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Verify detailed information from customers for firearms sales related background checks.
Utilize ATF, FBI, and State systems when appropriate.
Receive and display merchandise in accordance with specific established policies, procedures and standards.
Accountable for department inventory.
Answer telephones and handle routine customer telephone inquiries.
Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
Other duties as assigned by management, related to customer service, merchandising and handling of products.