Sales - Wireless Specialist-Champaign, IL
About The Position
Russell Cellular, a Verizon Authorized Retailer, is seeking a motivated Wireless Specialist to join their team. This role involves facilitating retail sales of cellular phones, tablets, watches, and other devices, along with wireless services, to the general public. The position requires providing individualized customer service, understanding customer needs, and demonstrating outstanding customer service. The Wireless Specialist will also be involved in creative marketing campaigns, community involvement events, contacting current customers for additional sales opportunities, and maintaining up-to-date knowledge of products and services. Daily store operations, including opening/closing, inventory control, and cash management, are also part of the responsibilities. The role emphasizes practicing Russell Cellular’s core values of Integrity, Expertise, Initiative, and Service, and living out the brand foundation of Care for Every Person.
Requirements
- Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
- Motivation and an inner drive to learn, grow, and excel
- A knack for technology and the ability to learn wireless quickly
- Open availability during store hours, including nights, weekends and holidays
- Able to lift up to 50lbs.
Responsibilities
- Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
- Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events
- Contact current customers via phone for additional sales opportunities
- Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
- Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
- Develop and monitor action plans for the accomplishment of daily/month sales goals
Benefits
- Unlimited Commissions
- Health, dental, vision, and life insurance
- Paid sick days and company holidays
- Employer matched 401K
- Employee Assistance Programs
- Verizon discounts, sales contests, and incentives
- Opportunity for growth and advancement
- Community involvement opportunities
- Same-day pay options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
