Sales & Warehouse Specialist

Hajoca Corporation•Iowa City, IA

1d•Onsite

About The Position

Hajoca Corporation is a large, privately-held wholesale distributor of plumbing, heating & cooling, and industrial supplies. Mcdonald Supply, a trade name of Hajoca, is seeking a Sales & Warehouse Specialist for their Iowa City, Iowa location. This role involves a combination of counter sales, warehouse duties, and driving tasks to provide comprehensive customer service. The position requires engaging with walk-in and field customers, managing inventory, processing orders, and ensuring safe operation of company vehicles and equipment. The company emphasizes a decentralized business philosophy where each location operates like a small business, focusing on local market needs and customer relationships.

Requirements

1+ years’ experience in warehouse and material handling experience
Possess outstanding customer service, verbal communication, and generous listening skills.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
Be able to learn and operate the computer related systems used in warehouse operations, the delivery process, and to process orders.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Know laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to the Department of Transportation regulations in particular.
Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Be able to read, write, speak, and understand English.

Nice To Haves

1+ years’ experience in sales and customer service preferred

Responsibilities

Engage in counter sales, warehouse, and driving tasks, providing total care for customers.
Provide sales and support to walk-in customers at sales counters and to field customers at off-site delivery locations.
Receive incoming vendor shipments and customer return material.
Stock and maintain the warehouse and counter sales areas.
Pick, document, and pack customer orders.
Load and unload trucks.
Perform merchandise deliveries and pickups.
Assist customers who purchase and/or pick up merchandise at the Profit Center.
Accurately process and fill Sales Orders generated at the sales counter.
Provide customers with reliable information regarding product specifications, pricing, and availability.
Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
Process cash sale returns and refund paperwork.
Inform supervisor of inventory levels or stock depletions.
Process vendor shipments or customer returns.
Operate trucks safely and in compliance with Company rules, applicable laws and regulations.
Perform all job functions in accordance with the company’s Safety Standards.
Successfully complete required safety and compliance training programs.