About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. We are looking for individuals who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. This position will be responsible for providing mentoring and improvement coaching, along with primary and ongoing training for all new employees and internal transfers for the Sales Operations teams. The secondary function is to ensure maximum efficiencies and greater employee retention by assisting in the development and provision of ongoing support training as needed to all departments within Sales Operations.

Requirements

  • Minimum of one-year industry experience.
  • Proven track record of success in sales and/or sales training.
  • Must be process oriented with the attention to detail and the function of detail.
  • Self-directed and independent with projects but works as a team player.
  • Compelling leadership abilities.
  • Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests, co-workers and subordinates.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Excellent customer service skills.
  • Strong oral and written communication skills.
  • Strong work ethic and a high energy level.
  • Strong administrative, organization and planning skills.
  • Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement.
  • Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance.

Nice To Haves

  • Vacation Sales Ownership Industry Experience

Responsibilities

  • Facilitate and coach new hire training curriculum for the Sales Operations teams during their initial 12-week training curriculum to meet and/or exceed the minimum sales performance standards.
  • Ensure sales ride evaluations are scheduled, performed, demonstrated, and assessed with assigned employees for the Sales Operations teams through spending time with employees to observe skills/techniques as needed.
  • Achieve, log, and perform personal and departmental written objectives as provided or determined throughout the fiscal year.
  • Assist all team members of Sales Operations with implementation and operation of motivational contests, special events/meetings while ensuring that all questions are answered in a professional, informative, diplomatic, and correct manner.
  • Assess and evaluate progress of consultants during training period to Sr. Management of Sales Department.

Benefits

  • Paid Training – Weekly Pay/Commission
  • Lucrative Compensation Plan
  • Growth Opportunities
  • 401K
  • Comprehensive Benefits – Health, Dental and Vision Plans.
  • EAP – Employee Assistance Program
  • PTO
  • FREE VACATION (w/ HCV CLUBGO)
  • Discounts through IHG including additional discounted employee benefits through our company Perks website
  • Tuition Reimbursement & Continuing Education Courses
  • Outstanding Company Culture
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