Sales Training & Enablement Specialist, Resi

Pushpay • Colorado Springs, CO

6h • Hybrid

About The Position

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. They are an industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection, offering world-class technical support and customer service. The Sales Training & Enablement Specialist is a critical role designed to maximize the performance of the sales team. This position involves owning the execution of the new hire onboarding program and leading ongoing training initiatives to upskill the entire front-book sales organization. The ideal candidate is a strategic thinker with hands-on experience in content creation, a deep understanding of the US faith market, and a passion for coaching others to success. The specialist will work closely with Sales, Marketing, Product, and Customer Success to ensure the sales team has the knowledge, skills, and tools to effectively sell Resi's solutions.

Requirements

• Deep knowledge of the US faith market, specifically Protestant churches, including their buying cycles, decision-making processes, and unique needs.
• Contextual understanding of the technical production environments within the US Faith Market.
• Proven ability to create compelling and effective training curriculum and content from scratch.
• Strong data analysis skills with the ability to translate metrics into actionable insights.
• Familiarity with established sales methodologies (e.g., MEDDIC, Gap, etc.).
• Ability to set priorities, meet deadlines and work independently.
• Ability to work in a team environment and be open to change.
• Must be detail-oriented and accurate.
• Must be able to maintain confidentiality.
• Ability to craft messaging that is relevant and compelling to ensure emails and presentations align with buyer pain points and motivations.
• Strong presentation skills in small and large groups.
• Strong one-on-one interpersonal skills such as empathy, conflict resolution, patience, adaptability and flexibility.
• Ability to listen closely to the sales team to understand the needs and challenges.
• 2+ years of experience in a direct contributor sales role such as an SDR, Account Executive, or Account Manager.
• 2+ years of experience in a training, coaching, or enablement role involving content creation and delivery.

Nice To Haves

• Knowledge of Google Suite preferred
• Knowledge of Salesforce/CRM and Outreach/Salesloft preferred
• Experience administering or creating content within a Learning Management System (LMS) preferred

Responsibilities

• Own and execute the comprehensive onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs) to ensure they are ramped quickly and effectively.
• Design, create, and maintain a library of engaging training materials, including presentations, videos, and job aids, tailored to our sales process and the US faith market.
• Develop and deliver ongoing training programs focused on career development, product knowledge, competitive positioning, and advanced sales skills.
• Provide targeted coaching and support for reps on Performance Improvement Plans (PIPs), helping them develop the skills needed to succeed.
• Partner with Marketing, Product, and Customer Success to translate product updates and market insights into actionable training content for the sales team.
• Analyze sales performance data and training effectiveness to identify skill gaps and measure the impact of enablement initiatives, making data-driven recommendations for improvement.
• Serve as a subject matter expert on our sales tech stack (Salesforce, Outreach, DocuSign, Qwilr), providing training and driving adoption of best practices.

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO, to start, increases with tenure and seniority
• Paid parental and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees