NPDI Service Engineers
About The Position
The Sales Trainer designs, develops, and delivers scalable learning experiences that build the capability of internal Vertiv sellers, distributors, and partners to confidently position and apply Vertiv solutions. This role supports the Americas Sales Training organization by contributing to end‑to‑end sales and technical curriculum, including the creation, curation, and delivery of multimodal learning assets and role‑based certification paths aligned to broader enablement programs. Responsibilities include instructional design, development of digital learning in Articulate Rise, and facilitation of high‑impact virtual and in‑person instructor‑led training, requiring advanced expertise in modern adult learning and sales enablement practices.
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Network Engineering, Instructional Design, or a related technical or enablement discipline; equivalent industry experience may be considered.
- Demonstrated expertise in instructional design and adult learning principles, with the ability to translate complex technical concepts into practical, sales‑ready learning experiences.
- Experience designing and delivering virtual, hybrid, and instructor‑led training for technical sales, solutions engineering, or partner audiences.
- Familiarity with modern sales enablement tools and learning platforms (e.g., LMS/LXP, virtual labs, digital authoring tools such as Articulate Rise).
- Strong collaboration skills with cross‑functional teams including Product, Offering, Marketing, and Sales stakeholders.
- Ability to operate in a fast‑changing portfolio environment, incorporating new products, software, and services into enablement programs.
Nice To Haves
- Instructional design, facilitation, or technical training certifications preferred (e.g., ATD, CPTD, technical vendor certifications), but not required.
Responsibilities
- Design, develop, and deliver high‑impact sales training programs across multiple modalities, including instructor‑led and virtual workshops, train‑the‑trainer, self‑paced digital learning, video content, and technical solution lab experiences.
- Define, manage, and evolve program objectives and competency frameworks for the Americas, with consideration for scalability and alignment to global enablement standards.
- Partner with subject matter experts across Product, Offering, and Sales to ensure Vertiv solutions are positioned competitively and effectively against market alternatives.
- Design and implement flexible, scalable training lab environments that support remote, hands‑on learning and real‑world solution application.
- Standardize learning, coaching, and mentoring plans to support recruiting, onboarding, and time‑to‑productivity for new sales and technical associates.
- Build strong cross‑functional relationships with Offering and Marketing teams to incorporate early access to beta products, software, and new solution capabilities into enablement programs.
- Define and apply target learner and seller personas to ensure instruction is relevant, practical, and aligned to role‑based selling motions.
- Measure and report program effectiveness against defined success metrics, including proficiency, adoption, and business impact.
Benefits
- Stability of a global leader in a growing industry
- Opportunity of a startup
- Global reach in nearly 70 countries
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
