Sales Team Leader

BERGSTROM AUTOMiddleton, WI
Onsite

About The Position

As a Sales Team Leader at Bergstrom Automotive, you will take ownership of the dealership's sales operations, lead the team, and ensure an exceptional guest experience. This role combines leadership, hands-on involvement, and accountability to uphold Bergstrom's high standards. Bergstrom Automotive is Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Requirements

  • Valid driver’s license with a clean driving record.
  • 3–5 years of supervisory experience, preferably in automotive sales or retail management.
  • Proven ability to provide outstanding guest service and resolve concerns with professionalism.
  • Upbeat personality with strong communication and active listening skills.
  • Willingness to help in various dealership operations and build rapport with both guests and team members.

Responsibilities

  • Participate in interviews, extend job offers, and manage onboarding.
  • Train and develop Sales Advisors using our Negotiation Free Sales method and Single Point of Contact process to maintain consistency and professionalism.
  • Assist Sales Advisors with trade appraisals, including test drives, vehicle photos, and accurate condition/specification entry.
  • Guide Sales Advisors in processing financing applications and preparing financial paperwork for guest acceptance.
  • Ensure all guests receive a seamless and outstanding sales experience.
  • Review all sales deals prior to finalization and engage guests to ensure satisfaction.
  • Collaborate with the General Manager to establish and achieve monthly and annual objectives, including unit sales, gross profits, expenses, and operating profits.
  • Take responsibility for the appearance and security of the lot and dealership to create a professional, welcoming environment.

Benefits

  • Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
  • Two weeks of PTO starting on your first day (for full-time team members)
  • Save on vehicles, service, and parts
  • 401(k) plan with company match (for full-time team members)
  • Paid holidays (for full-time team members)
  • Wellness Program
  • Free Team Member Clinic Access
  • Access to a Free Health Coach
  • Employee Assistance Program
  • Employee Referral Program
  • Ongoing training and opportunities for growth and advancement
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