Sales Team Lead (Liquor Store Clerk 2) - Penn Street, Reading

Commonwealth of PennsylvaniaBerks County, PA
Onsite

About The Position

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment! Our Fine Wine & Good Spirits (FW&GS) Store in Reading is looking for a Full-Time Sales Team Lead (Liquor Store Clerk 2) - apply today! This role supports the smooth operation of a retail environment by guiding staff and assisting with store responsibilities. It combines leadership, customer service, and hands-on tasks throughout each shift.

Requirements

  • Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Six months of retail sales work.
  • You must meet the PA residency requirement.
  • You must be able to perform essential job functions.
  • You must pass a background investigation.
  • An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

Responsibilities

  • Guide clerks during assigned shifts and ensure store activities run smoothly
  • Assist shoppers, answer questions, and promote a positive store experience
  • Operate the cash register and complete accurate sales transactions
  • Unload shipments, stock shelves, and build organized product displays
  • Provide direction and instruction to less experienced staff on store procedures
  • Complete shift reports related to cash handling and inventory management

Benefits

  • Full-time state employment
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