Sales Team Lead - SMB
About The Position
Too Good To Go is seeking an exceptional Sales Team Lead (SMB) to be based in New York City. This role will report to the Associate Director of Sales-North America. The primary responsibility is to manage and coach a fast-growing team of full-cycle sales representatives focused on acquiring new food merchants for the platform in the US. The sales representatives are inside sellers, conducting most outreach via phone. The ideal candidate will be experienced in building high-performing teams, possess strong sales management skills, and have a proven track record as a high-volume, fast-paced seller. A growth mindset and a passion for continuous learning are also essential. The company is a certified B Corp social impact company dedicated to fighting food waste and has received numerous accolades for its innovation and impact.
Requirements
- Experienced sales manager (1+ years) who has led teams to exceed targets.
- Expert at coaching cold calls and supporting BDRs/AEs with building their selling skills.
- Embodies company values to coach and develop talent.
- Proven high-volume, fast-paced seller themself.
- Record of achieving and/or exceeding targets in SMB full cycle sales.
- Expert in pipeline management and general sales processes.
- Leverages data to make decisions and improve sales conversion.
- Expert in value and solutions selling.
- Forecasts ambitiously and accurately.
- Has a growth mindset.
- Believes in the team and the organization’s potential.
- Ambitious and thrives in a fast-paced growth environment.
- Passion for continuous learning and is responsive to coaching.
- Moves forward after tough losses and feedback.
- Continuously challenges themselves and their colleagues to excel.
- People management - Proficiency: 5/5
- Sales management - Proficiency: 5/5
- Oral and written communication - Proficiency: 5/5
- Value and solution selling - Proficiency: 4/5
- Data analysis & manipulation - Proficiency: 4/5
Nice To Haves
- Additional languages would be a bonus for this role
Responsibilities
- Managing and coaching a fast-growing team of full-cycle sales reps to acquire new food merchants onto our platform in the US.
- Coaching cold calls and supporting BDRs/AEs with building their selling skills.
- Delivering clear expectations, leading by example, and actively listening.
- Having tough performance and behavior conversations.
- Achieving and/or exceeding targets in SMB full cycle sales.
- Managing pipeline and general sales processes.
- Leveraging data to make decisions and improve sales conversion.
- Practicing value and solutions selling.
- Forecasting ambitiously and accurately.
Benefits
- Flexible Work & Time Off
- Work in a hybrid model, splitting your time between our office (3x a week) and home.
- Office hours are 9am to 5:30pm.
- 20 paid vacation days each year
- Paid volunteer time through our Shareback program
- Paid parental leave with top-up support
- 100% Employer paid health coverage options for employee (Includes medical EPO plan, dental, and vision)
- Employee Assistance Program (EAP), which includes mental health care, legal and financial advice, child and eldercare, and more
- Monthly ClassPass credits
- Bike mobility program
- 401K, including an employer-matched contribution
- Regular social events and team celebrations
- Coffee and snacks in our welcoming office space
- Involvement in Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
