Sales Systems & Tools Manager II

Instacart

4h • Remote

About The Position

At Instacart, our ad team’s vision is to connect consumers with the brands they love. We believe in the power of advertising to drive significant results for brands, consumers, and our shareholders alike. As a Sales Systems & Tools Manager II within the Brand Partnerships organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success.
As a Sales Systems & Tools Manager II, you will act as a liaison between the technical and non-technical departments. You will partner cross-functionally with IT to design, implement, and maintain best-in-class technology solutions for Instacart’s Ads businesses. You will drive long-term Sales and Marketing transformation projects, as well as day-to-day operations of the tools platform. You will manage the implementation and roadmap for third-party and AI tools, and help influence the strategy to scale Instacart’s tools ecosystem to meet the growing needs of the business.
Systems & Tools (S&T) sits within Brand Partnerships, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the sales organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise. We aim to empower our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.

Requirements

• Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences.
• 5-6 years of applicable experience, preferably in a digital advertising or e-Commerce organization.
• Salesforce Admin 201 Certification or equivalent.
• Familiarity with third-party tools procurement and go-to-market strategies.
• Aptitude with standard Sales and Marketing productivity and enablement tools.
• Strong communication skills, both written and verbal.

Responsibilities

• Work with senior Sales and Marketing stakeholders to analyze and document tooling requirements.
• Partner with technical teams in IT to design and deploy high quality Salesforce integrations, Finance teams on budget planning, and Legal teams on contracts management.
• Manage the third-party and AI tools portfolio, including driving tool evaluations, managing vendor relationships, procurement of new tools, running pilots, renewals and sunsetting.
• Drive change management across multiple cross-functional teams and guide the strategic roadmap for the sales tools ecosystem.
• Run the day-to-day support and operations of the tools platform, including user administration, training and adoption.
• Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment, and perform other tasks as needed.

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees