Sales Systems Engineer

Flowers Foods

4d•$75,000 - $80,000

About The Position

Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. The Sales Systems Engineer is responsible for providing technical expertise and systems support of DSD Sales Equipment in alignment with sales initiatives, including guidance on solution design, product demonstrations, and technical guidance. This role serves as a key liaison between Sales and IT Teams to ensure proposed solutions meet customer requirements and company standards. The position requires demonstrated competency in all job-related activities that may have a direct or indirect impact on product performance, safety, legality, and quality. The Sales Systems Engineer supports the successful deployment and optimization of systems through training, troubleshooting, system configuration, and upgrades as required. This role involves frequent interaction with customers, sales teams, and cross-functional internal departments. When travel is required, operation of company or personal vehicles in support of business objectives must be conducted in compliance with all applicable DOT, state, and company driving requirements

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field

Nice To Haves

Minimum of five years experience, preferably at an Area Sales Director level.
Completion of formal management skills training program

Responsibilities

Provide technical pre-sales and post-sales support for DSD handheld and printer systems, ensuring solutions align with customer needs and sales initiatives.
Serve as a technical liaison between Sales, IT, Operations, and customers to support solution design, system integration, and deployment efforts.
Conduct product demonstrations, technical presentations, and solution walkthroughs to support sales opportunities and customer engagement.
Support system configuration, installation, troubleshooting, maintenance, and upgrades for handheld devices, printers, and related sales technologies.
Assist with inventory management and lifecycle tracking of sales-related handheld and printer equipment.
Provide customer-facing technical support, including issue resolution, system optimization, and user guidance as needed.
Support internet, phone, and connectivity systems within warehouse and selected plant locations as they relate to sales operations.
Utilize SAP, BI, and related systems for research, reporting, and technical analysis to support sales and operational decisions.
Deliver training and knowledge transfer to sales teams, customers, and internal stakeholders on system functionality and best practices.
Ensure all activities comply with company policies and procedures, including EEO, Harassment, Safety, Sarbanes-Oxley, and quality standards.