Sales Support
About The Position
XA Solutions delivers growth through a blend of technical expertise, personalized service, and modern infrastructure — designed to simplify operations and accelerate your success. In 2025, we brought together two trusted names in the CASE industry- Brandt Technologies and JNS SmithChem - under a new banner: XA Solutions. Backed by the Xenon arc Growth Engine, XA Solutions combines deep technical expertise with the reach, service, and insight today’s producers and customers demand, especially for complex, underserved segments. With a scalable, digitally enabled model, XA Solutions is redefining how value is created in the CASE and related industries. Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Requirements
- Proven experience in an inside sales or sales support role, preferably with D365 CRM experience.
- Strong organizational skills, with the ability to manage multiple tasks and priorities.
- Experience with process optimization and workflow management.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
Nice To Haves
- Bachelor’s degree in Business, Sales, Marketing, or related field
Responsibilities
- Provide CRM administration support to sales team and commercial leaders.
- Assist in recording of customer interactions, progress, and follow-ups in CRM to ensure accurate data.
- Maintain an up-to-date sales pipeline in CRM in coordination with the sales team.
- Prepare performance reports for Commercial Leaders.
- Analyze sales data to identify trends & opportunities for improvement and sales growth.
- Serve as point of contact for supply partners, providing timely responses to inquiries and updates.
- Build and maintain strong relationships with existing suppliers to ensure supplier satisfaction and exceptional supplier experience.
- Communicate effectively with suppliers to understand their needs and recommend appropriate solutions.
- Coordinate and manage supplier monthly and quarterly reporting requirements.
- Work with sales team on opportunity and pipeline data within CRM including managing and providing input on CRM dashboards.
- Process sample requests, track follow up and assist in the full scope of project inception to commercial success.
- Assist the sales team in managing leads, technical document requests, and providing administrative support.
- Collaborate with sales team and other client regulatory departments to ensure seamless technical documentation fulfillment and timely delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
