Sales Support Specialist
About The Position
National Corporate Housing is seeking a detail-oriented Sales Support Specialist to provide administrative and operational support to our Houston market. This role encompasses account management, guest experience, and vendor relations. The ideal candidate has proven customer service skills, strong attention to detail, and the ability to problem-solve effectively in a fast-paced, service-driven environment. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.
Requirements
- Able to work in-office
- Proven multitasker with flexibility to handle various duties
- Strong administrative skills with excellent attention to detail
- Clear and concise communicator, both verbally and in writing
- Skilled in customer service and problem resolution
- Highly organized with strong follow-through
- Experienced with reservation systems and strong data entry skills
- Comfortable using general office equipment
- High school diploma or equivalent required
Nice To Haves
- 1–3 years of hospitality or hotel customer service experience preferred
Responsibilities
- Audit property and guest ledgers to ensure proper billing and payments
- Assist with posting payments to vendors, initiating electronic payments, and expediting payment when needed
- Audit general ledgers and market invoices for approval
- Execute property leases from initiation through completion/renewal in a timely manner
- Communicate with properties to obtain renewal offers as needed
- Deliver notices to vacate to market properties in a timely manner
- Build strong partnerships and relationships with property contacts
- Evaluate, identify, and communicate opportunities, issues, and trends to improve regional efficiency and guest experience
- Audit information in management software for accuracy in relation to sales and service
- Manage office and promotional supplies for the market
- Assist with regional motivation contests
- Manage meeting agendas for the region; run L10 meetings and take notes
- Manage office leases and expirations with General Counsel and VP of Accounting
- Perform other duties as assigned to support markets and guests
Benefits
- Competitive Base Salary
- Medical, dental, and vision insurance options
- 401k plan with discretionary match
- Company paid life insurance, short term disability, and long term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
