Sale Support Specialist I

Shoes for CrewsBoca Raton, FL

About The Position

The Sales Support Specialist assists the sales team in obtaining and retaining customers by performing administrative and clerical tasks. High initiative, high energy, professionalism, and self-confidence are key attributes for this position. The candidate will communicate regularly with internal and external customers by phone and/or email, with the goal of achieving customer satisfaction by answering questions and resolving concerns.

Requirements

  • 1-2 years of Administrative Support and/or Customer Service experience
  • High School Diploma or GED required
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Nice To Haves

  • Salesforce experience preferred
  • Bilingual (Spanish) preferred

Responsibilities

  • Research & Data Entry
  • Customer Set Up
  • Customer Maintenance
  • Reporting
  • Troubleshooting & Issue Resolution
  • Phones
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