Sales Support Specialist

Perfect Placement GroupMechanicsville, VA
10d$18 - $19

About The Position

Are you the kind of person who can juggle calls, emails, and coffee without breaking a sweat? We’re looking for a Sales Support Specialist who can keep customers happy and orders flowing for one of the top names in the automotive collision repair industry .

Requirements

  • Experience in customer service or a call center preferred
  • Excellent communication and multitasking skills
  • Strong attention to detail
  • Proficiency with Microsoft Office Suite
  • Bilingual in Spanish strongly preferred
  • Familiarity with automotive parts is a bonus
  • Flexibility to work occasional weekends or holidays

Nice To Haves

  • Familiarity with automotive parts is a bonus
  • Bilingual in Spanish strongly preferred

Responsibilities

  • Handle inbound and outbound customer calls with accuracy and professionalism
  • Manage and process customer orders to ensure on-time delivery
  • Verify customer info and provide clear answers about products, pricing, and availability
  • Follow up to make sure every customer walks away satisfied
  • Work closely with the sales team to spot upselling opportunities
  • Stay sharp on all our product and service details

Benefits

  • 12 days of paid time off (PTO)
  • 1 floating holiday
  • 6 paid company holidays
  • Health, dental, and vision insurance
  • Generous 401K match
  • Supplemental insurance options
  • Employer-paid life insurance up to $50,000
  • Discounts through healthcare and payroll providers
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