Sales Support Specialist (NYC)

Biodesix • New York, NY

4d • $70,000 - $80,000 • Remote

About The Position

Biodesix is a leading diagnostic solutions company focused on improving patient care and outcomes, particularly for those with lung disease. The company offers diagnostic tests and development services to support clinical decisions and the development of new diagnostic tools and therapeutics. Biodesix aims to transform patient care through personalized diagnostics that are timely, accessible, and address immediate clinical needs, envisioning a world where diseases are conquered with the guidance of personalized diagnostics. For more information, visit www.biodesix.com.

Requirements

• Bachelor’s Degree required
• 0 to 3 years of sales or customer-facing healthcare experience preferred
• Valid US driver’s license and ability to travel extensively across the Western US
• Comfort with weekly flights, multi-day trips, and extended time in assigned territories
• Strong communication, organization, and problem-solving skills
• Ability to adapt quickly to new environments and build rapport with diverse provider groups
• Curiosity, resilience, and a passion for supporting better patient outcomes
• Ability to balance autonomy with collaborative teamwork across multiple regions

Responsibilities

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories across the Western US, ranging from four weeks to three months at a time.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

Benefits

• $70,000- $80,000 base + Monthly commission based on sales target achievement
• Discretionary Bonus opportunity
• Comprehensive health coverage: Medical, Dental, and Vision
• Insurance: Short/Long Term Disability and Life Insurance
• Financial benefits: 401(k), Flex Spending Account
• 120 hours of annual vacation
• 72 hours of paid sick time off
• 11 paid holidays + 3 floating holidays
• Employee Assistance Program
• Voluntary Benefits
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level