Sales Support Specialist

Yancey Bros. Co.•Austell, GA

11d•Onsite

About The Position

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. As the Sales Support Specialist for the Electric Power Generation (EPG) group, you will manage the quoting of the large EPG projects to ensure proper quoting and coordinator of all aspects of the project to meet Yancey's financial goals.

Requirements

Computer skills including Internet Explorer, Excel, Access, Word, and PowerPoint.
Must comprehend, speak, and write the English language.
Creative thinking and problem-solving ability.
Must be highly organized in a fast-paced work environment.

Nice To Haves

Knowledge of the Spanish language is preferable but not required.

Responsibilities

Always prioritize customer care by consistently delivering exceptional service.
Effective communication skills are needed to help the sales team offer customers the best retail experience.
Basic knowledge of reading requests of quotation to determine the scope of work needed.
Processing quotes for the Sales team which includes getting quotes from vendors through Caterpillar and Yancey systems.
Utilize the CRM system to identify potential project leads and refer them to the sales team.
Before sending the lead to the sales team, the Sales Specialist is responsible for contacting the prospect to vet the opportunity and obtain all necessary information to quote it.
Follow up on all outstanding quotes to determine the won/loss status.
For all independently quoted opportunities, the Sales Specialist is responsible for submitting the won quote for final approval and then coordinating with the operations team for a project hand-off meeting.
It will be the Sales Specialist’s responsibility to track job status up to the point of completion.
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.