Sales Support Representative

Bath Planet • Toms River, NJ

73d • $20 - $20 • Onsite

About The Position

As a Sales Support Representative, you will handle inbound interest and make outbound calls/texts to homeowners, qualify leads, and schedule design consultations. You’ll follow our proven script and booking standards to ensure high-quality appointments that our reps can successfully run (“demo”).

Requirements

• Call center, customer service, inside sales, or appointment-setting experience preferred
• Clear, confident phone presence with active listening and professionalism
• Coachable, goal-driven, and comfortable working from a script and KPIs
• Basic computer proficiency (CRM usage, email, accurate data entry)
• Reliable attendance and punctuality, including weekend availability

Nice To Haves

• LeadPerfection experience is a plus

Responsibilities

• Make and receive calls to/from homeowners; send follow-ups via text/email as needed
• Qualify interest, confirm basic project details, and overcome common scheduling objections
• Schedule appointments with both decision-makers present and a 60–90 minute time window
• Offer the next best available time slot (no open-ended “anytime this week” offers)
• Document every interaction accurately in our CRM (LeadPerfection experience is a plus)
• Prepare and “clean up” each lead so it issues properly to our sales team
• Hit daily/weekly activity and quality goals (examples of our internal targets: ~300 calls/day team target, ~8 sets/day team goal, strong issue and demo rates)
• Partner with supervisors for coaching, feedback, and ongoing skill development

Benefits

• Paid training and clear standards—know exactly how to win each day
• Supportive leadership with advancement opportunities in a growing company
• Team culture that celebrates progress and results

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed