Showroom Sales Support Representative

Ferguson Enterprises•Carmel, IN

13h•$19 - $30

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. Schedule: M-F 8am - 5pm, one Saturday a month from 10-5pm

Requirements

1-3 years of prior customer service experience preferred
1-3 years of sales experience in a luxury environment or an equivalent setting preferred
Knowledge of plumbing fixtures, lighting, and appliances preferred
Results oriented, able to meet goals, build relationships, and enjoy a team environment
Excellent communication for phone/in-person sales, time management and organizational skills
Ambition to succeed and self-motivated
General digital literacy
Ability to multi-task
Passion for customer service
Ability to learn quickly

Responsibilities

Assist customers on the showroom floor
Strive to increase knowledge of entire product offering
Support efforts of Outside Sales Associates
Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.