Sales Support Representative - Hybrid

McGrath Rent Corp•Naperville, IL

1d•Hybrid

About The Position

Provide sales focused support to our sales team while keeping our operations team well informed of project status and updates. This role involves being a key communicator to coordinate and guide teams through a process from qualified inquiry to project completion. The representative will work with internal staff to develop proposals, pricing, scope of work documents, leases and other project/presentation materials. They will also develop trusted customer relationships by anticipating customer needs and providing guidance in the absence of Account Executives in relation to business opportunities and on-going projects. The role requires balancing the needs and priorities of Account Executives to meet deadlines and client expectations. Other duties may be assigned.

Requirements

Must have a pleasant, energetic and emphatic demeanor
Bachelor’s degree or demonstrated success in a comparable customer-facing position
Intermediate technology skills with Microsoft Office, Google Gmail, Drive, Calendar and general Applications including CRM
Excellent written and verbal communication skills
Prior experience in customer service and sales
Comfortable regularly interacting with clients and subcontractors on a daily basis in meetings and via web-based interactions

Responsibilities

Key communicator to coordinate and guide teams through a process from qualified inquiry to project completion.
Work with internal staff to develop proposals, pricing, scope of work documents, leases and other project/presentation materials.
Develop trusted customer relationships by anticipating customer needs and providing guidance in the absence of Account Executives in relation to business opportunities and on-going projects.
Balance the needs and priorities of Account Executive to meet deadlines and client expectations.
Perform other duties as assigned