Sales Support Representative - Waterworks

FERGUSON•Kansas City, MO

7d•$19 - $30•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Requirements

Exhibit a strong desire to be in a sales-focused role, and to learn about products, services, sales technologies, and processes at Ferguson
Innately self-motivated with a consistent track record of driving results
Possess a natural penchant for assisting customers and addressing their needs effectively
Demonstrate an ability to be flexible and open to change

Nice To Haves

Previous professional experiences or internships in Sales, preferred

Responsibilities

Provide support to the sales team in various tasks such as outlining project tasks and timelines, prospecting for new leads, and handling customer inquiries
Assist in the development of sales proposals, contracts, and other documentation required for closing deals
Support sales projects and initiatives by coordinating tasks, tracking progress, and ensuring timely completion of deliverables
Interact with customers to understand their needs, address inquiries, and provide information about products or services
Capture feedback from customers to identify areas for improvement and enhance the overall customer experience
Take the initiative to learn new sales techniques, tools, and technologies that can contribute to your success in the role
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Responsibilities include training and working in the warehouse, pipe yard and at the sales counter