Sales Support Representative 2

CenterWell • Work at Home - Ohio, TX

20h • $43,000 - $56,200 • Remote

About The Position

The Sales Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Sales Support Representative 2 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales teams activities. Answers internal and customer inquires. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Requirements

• Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside
• Must be certified by the Pharmacy Technician Certification Board (PTCB)
• 1 or more years of experience in sales, marketing, or related field
• Excellent written and verbal communications skills
• Proficient in Microsoft Office Programs
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Must be able to work a schedule of 8:30am-5:00pm EST
• Self-provided internet service must meet at minimum a download speed of 25 Mbps and an upload speed of 10 Mbps; wireless, wired cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Associate's or Bachelor's degree in Business or related field
• Experience in collecting, preparing, organizing, duplicating and assimilating documents in support of meetings
• Prior administrative experience

Responsibilities

• Provides timely and effective sales administrative support to assist with the acquisition or retention of customers.
• Performs varied activities and moderately complex administrative/operational/customer support assignments.
• Processes sales and invoices so that customer orders are paid accurately and on time.
• Drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
• Makes standard calculations to accurately compile and report statistics.
• Performs background research on customer accounts, prospects, competitors, and industry trends to support sales team activities.
• Answers internal and customer inquiries.
• Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints.
• Maintains up-to-date customer records.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree