Sales Support Professonal

Humana
Hybrid

About The Position

The Sales Support Professional will provide sales support to the Large Group Sales Representatives in the Specialty Sales Regions. The objective will be to help execute on organizational directives related to technology, reporting, pipeline management, and overall market sales support. The ideal candidate will be able to summarize reporting data and present ideas and results. If you are detail oriented with outstanding analytical abilities, this role will be great for you.

Requirements

  • Previous Sales Enablement or Project Management experience
  • Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
  • Excellent verbal & written communication skills.
  • Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
  • Must be self-motivated and outgoing with a positive attitude and professional etiquette.
  • Strong analysis, critical thinking, and analytical problem solving skills
  • Ability to handle multiple tasks and deadlines with high level of accountability
  • Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
  • Ability to work cross departments to maximize collaborative potential on market outcomes
  • Be able to work 9am-6pm PST

Nice To Haves

  • Bachelor's Degree.
  • Healthcare or insurance industry experience.
  • Bilingual with the ability to speak, read and write in both English and Spanish

Responsibilities

  • Provide support to the Sales team throughout the sales cycle.
  • Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client Support sold groups in the implementation process, including, but not limited to: Collect required materials for Account Installation.
  • Submit all sold paperwork to Implementation
  • Complete LMG system updates (Launch my Group (LMG))
  • Attend Implementation call
  • Partner with and provide support to brokers as they navigate Humana.
  • Answer general benefit questions and respond to brokers with marketing flyers.
  • Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
  • Creation and Distribution of scheduled market communication.
  • Agent bonus tracking and organization.
  • Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.
  • Majority of client groups and business areas supporting will be in PST Time Zones.
  • Use your skills to make an impact

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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