Sales Support - Payment Processing

Perennials & Sutherland • Dallas, TX

7d • Hybrid

About The Position

Perennials and Sutherland, LLC is a highly respected name in the luxury home furnishings market, dedicated to creating and marketing unique products for an elite clientele. We are seeking a Sales Support - Payment Processing professional to provide sales and sales operations support for our Client Experience Specialist team, Accounting, and Showrooms. This role is crucial for ensuring smooth financial operations and excellent client service.

Requirements

• 2+ years in a luxury services environment
• Understand high-end customer experience and exemplify a professional brand image of the company.
• Solid analytical and proactive problem-solving skills.
• Strong interpersonal skills with the ability to collaborate cross functionally.
• Outstanding written and verbal communications skills providing exemplary service both on the phone and in writing.
• Demonstrates skills integral to high-level service including strong attention to detail, critical thinking, problem solving and professional etiquette
• Flexibility to work in a hybrid environment while maintaining professionalism and reliability.
• Forward thinker and self-starter who can follow directions but will also go the extra step.
• Ability to handle multiple responsibilities and changing priorities.
• Ability to effectively interact and collaborate with members of all cross-functional departments with the utmost professionalism.
• Promote respect and trust amongst peers and management
• Ability to work with an ERP and CRM system
• Strong PC skills-Microsoft Suite (Excel experience preferred), Salesforce, Outlook, Navison, Google Applications

Responsibilities

• Manage daily incoming credit card, ACH, Wire payments and distribute to sales orders.
• Organize, fill out, and post daily journals of credit card payments.
• Export and send weekly payment reports to accounting where applicable.
• Perform and manage Intercompany Transfers when needed.
• Handle online orders for our company and direct client communication when needed.
• Support the sales team with timely payment processing.
• Support Accounting with timely and accurate reporting.
• Demonstrate and continuously expand your comprehensive knowledge of products and processes.
• Participate in developmental team meetings and activities to contribute to the success of the team.
• Other duties as assigned that support our Sales Support and Client Experience team.

Benefits

• Paid Time off of 10 days per year, accrued bi-weekly
• Eight Sick Days Per Year
• 11 Paid Holidays
• Paid Parental Leave
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed