Sales Support Manager

Moyer

1d•$50,000 - $55,000•Remote

About The Position

Be the glue that holds sales, operations, and the client experience together. If you're an energetic, organized professional who doesn't mind wearing multiple hats and loves keeping things running behind the scenes, this role may be a fit for you! We're looking for a Sales Support Manager who can handle a wide range of administrative and executive support tasks, work independently, and bring a genuine customer-service mindset to every interaction. This job is part office manager, part client liaison, and part operations connector. You'll coordinate the administrative workflow, communication, and processes connecting Moyer Move Management, our affiliate Moyer & Sons, our clients, partner communities, and outside vendors — managing each client job from estimate through move day and account settlement, including keeping records current in Smart Moving. You'll also be a first point of contact by phone for prospective clients, existing clients, and partners, making sure nothing falls through the cracks. This is a fully remote role, 9 a.m.–5 p.m. Monday through Friday, with occasional optional in-person team gatherings.

Requirements

Proven experience in sales office management, administrative support, or an assistant role, ideally in moving or move management.
Strong planning skills and the ability to multi-task and prioritize.
Excellent written and verbal skills; comfortable as a first point of contact for clients, vendors, and partners.
Proficient in MS Office and comfortable learning systems like Smart Moving.
Strong attention to detail and the ability to solve problems and make decisions independently.

Nice To Haves

Like wearing multiple hats across sales support, office admin, and client care in the same day
Take satisfaction in being the dependable, organized hub that keeps everyone else's work running smoothly
Enjoy talking with clients and vendors, bringing a genuine customer-service mindset to every call
Work well independently and enjoy a fully remote role

Responsibilities

Manage back-office workflow for client jobs from estimate through move day and account settlement, documenting progress in Smart Moving
Coordinate move-day logistics — permits, reservations, and other details — alongside the operations team
Manage internal communications and coordinate with team members to execute client jobs
Collaborate with third-party partners to meet partnership expectations and maintain positive relationships
Manage schedules, calendars, and appointments for assigned Sales and Account Managers
Field incoming calls and voicemails — general inquiries, leads, and existing clients — and ensure timely, well-documented follow-up on customer questions and concerns
Manage relationships with vendors, service providers, and community partners, and help keep back-office procedures up to date