Sales Support Manager_SLSS1M

Engie•Houston, TX

22d•Hybrid

About The Position

The Sales Support Manager is responsible for supervising the Sales Support team, which oversees sales activities related to the review, prioritization, and administration of energy supply transactions. This role is responsible for ensuring that transactions are completed accurately and on-time, and for the continuous improvement of our sales transaction process. The Sales Support Manager will act as the primary point of contact and subject matter expert for all Sales Transaction processes and issues. This position will be located in Houston, TX, reporting to the Director, Sales Support.

Requirements

Bachelor’s degree in Business Administration or a related field, or a combination of years of hands-on experience in sales support or marketing.
A minimum of ten (10) years professional work experience.
A minimum of five (5) years’ experience in sales, sales support, or marketing.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Enthusiastic and quick learner, able to adapt to new concepts and challenges with ease.
Effective communicator, able to convey information clearly and professionally, both verbally and in writing.
Knowledgeable in evaluating information, identifying key issues, and forming sound, practical conclusions.
Strong organizational and time management skills, with the ability to prioritize and execute effectively while managing competing priorities.
Proactive, resourceful, and able to work both independently and collaboratively, while driving results with a sense of urgency.

Responsibilities

Manage the Request for Pricing (RFPs) process for all regions in the GSERNA service area using Siebel, Excel, SharePoint, and Outlook.
Review all RFPs to ensure compliance with pricing, product, and sales requirements.
Manage, escalate, discuss, and resolve issues related to non-compliant opportunities with Sales, Operations, Supply, and other internal departments, as well as with third-party sales channels, using email and telephone, relying on knowledge of GSERNA operational processes.
Act as the primary point of contact between the Sales organization and the Operations, Supply, and Marketing teams with respect to sales reporting and transaction processes.
Provide Sales Leadership with regular reports on deal activity, process issues, and best business practices for indirect and direct sales transactions across all regions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Employer-paid short-term and long-term disability insurance
Employee Stock Purchase Plan (ESPP)
Generous paid time off including wellness days, holidays and leave programs
401(k) Retirement Savings Plan with a company match
Supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits
Competitive bonus / incentive plan