Sales Support Engineer

Siemens•Peachtree Corners, GA

3d•$61,547 - $128,520•Hybrid

About The Position

Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. We are committed to enabling sustainable progress through technology by empowering customers to combine the real and digital worlds. Our Smart Infrastructure division is shaping an ecosystem that connects the real world with the digital world, making decisions based on data and analytics to help customers make their energy systems and processes in buildings and industries more efficient and sustainable. This role is hybrid and located in the greater Atlanta area. From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.

Requirements

Bachelor’s degree in Mechanical/Electrical Engineering desired, although candidates with varying degrees will also be considered based on experience. A combination of education and directly related work experience will also be considered in lieu of a BS degree.
3 + years ability to manage, develop and expand customer relationships.
Candidate will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings and territory support.
Proficient in Microsoft Office applications.
Discipline and willingness to work with our proprietary web-based enterprise systems.
Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization.

Nice To Haves

3+ Electrical Industry sales experience.
3+ Contractor/Manufacturer/Distributor work experience.
3+ Previous sales or similar professional experience.

Responsibilities

Support the regional outside sales effort in the construction market with a focus on key contractor accounts by handling quotation, preparing proposals, helping with the clean order hand-off and proactively managing pre- and post-order tasks.
Assist with customer development and in the qualification of new opportunities.
Support sales on Tier 1 and Tier 2 target contractors.
Prospecting, developing, and expanding new business.
Managing, developing, and expanding customer relationships by responding to inquiries, escalating urgent matters and proactively updating on project developments.
Assist Sales Engineers with strategic large project proposal preparation.
Prepare for and generate product documentation.
Supporting Order Entry and Handover process responsibilities.
Developing internal process improvements in sales cycle.
Post-sale order management / change order management.
Technical liaison between customer and business unit.
Primary point of contact and/or assists with coverage for SE’s out of office.
Takes lead on miscellaneous requests such as replacement parts for disconnect switches, panelboards, add to-existing breakers, etc.
Customer Support Ambassador.
Know who to go to within Customer Support organization.
Rigorous follow-up; understands escalation paths.
Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA.