Sales Support Coordinator

Cornerstone Building Brands • Scott City, MO

1d

About The Position

Perform exceptional customer service and administrative job duties to support branch sales sales and customer service operations. Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service. Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents. Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing. Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities. Review and process tax exemption certificates. Ensure sales/use tax compliance. Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction. Provide and ensure customer-focused activities, deliverables, and services. Other duties and responsibilities as assigned.

Requirements

• High school diploma or GED required
• Strong customer service skills
• Ability to process financial and administrative transactions in an efficient and accurate manner
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• A combination of education and experience may be qualifying
• Must be at least 18 years of age to apply

Nice To Haves

• Knowledge of basic computer software including Microsoft Office is Recomened
• Ability to learn state tax laws as they apply to material transactions is preferred

Responsibilities

• Perform exceptional customer service
• Administrative job duties to support branch sales sales and customer service operations
• Greet, assist, and direct customers to appropriate branch staff
• Ensure professional and courteous customer service
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing
• Effectively schedule customer deliveries and prepare shipping documents
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing
• Perform accurate recordkeeping duties, system entries, and updates
• Process vendor invoices and general administrative transactions
• Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities
• Review and process tax exemption certificates
• Ensure sales/use tax compliance
• Timely and accurate process completion
• Monitor and verify processes for errors
• Daily balancing funds
• Achieve customer service satisfaction
• Provide and ensure customer-focused activities, deliverables, and services
• Other duties and responsibilities as assigned

Benefits

• Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play
• Full-time team members receive medical, dental and vision benefits starting day 1
• Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees