Sales Support Coordinator

Daimler Truck North America•Fort Mill, SC

2d•Hybrid

About The Position

Inside the Role This position is a member of the Sales Support & Marketing team within Daimler Truck Remarketing (DTR). The primary purpose of this position is to provide daily support to SelecTrucks Centers, DTNA Dealers, and DTR Field Sales team by managing used truck sales orders, concessions, and bailment requests. This position provides operational support by ensuring DTR’s inventory is available through designated sales channels. This position is responsible for supporting all marketing programs and answering questions via e-mail and/or phone from DTR’s used truck network. Reports to: Manager, Marketing & Sales Support Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team What You Drive at DTNA At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Requirements

Bachelor’s degree in Marketing, Business or related field from an accredited college/university and 2 years of experience, or 6 years of relevant experience in lieu of degree, is required.
Excellent verbal and written communication skills required.
Strong organizational, budget management, project management, interpersonal communication and presentation skills required.
Expertise in Microsoft Office required.
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Nice To Haves

Experience with SAP, IMS, Tableau, Smartsheet.
OEM commercial truck or automotive marketing and/or sales experience.

Responsibilities

Manage Truck Sales Orders & Bailment Requests
Responsible for invoicing used truck sales for SelecTrucks Centers and DTNA Dealers
Manage bailment contracts, requests and notes.
Process Stock Truck and OSA Concessions Program Credit Processing
Validate and process credits for marketing programs for retail sales
Process Freight Equalization & Limited Terms Freight Charges
Process applicable program debits at time of invoice
Process Price Protection Sales Adjustments
Process Returned Bailment Expenses
Field Sales Support & Inside Sales
Provide support to dedicated Regional Used Truck Managers
Provide daily support via phone calls and e-mails from SelecTrucks Centers and DTNA Dealers
Manage DTR’s inventory by tagging trucks for pending sales and special promotions
Manage the execution of special promotions
Technology Support
Work with DTR IT to improve technology platforms such as QuickMatch 2.0, DTR Link, and UTL
Perform User Acceptance Testing for new technology enhancements
DTR & Marketing Support
Manage procurement process on behalf of DTR as needed
Update content and publish communications via DTNA Portal as needed
Publish communications via DTNA Portal
Update content on Net X, DTNA Portal, and Highspot
Manage purchase requisition process for DTR
Track DTR marketing expenses
Send monthly center dashboards to SelecTrucks network
Training administration support