Sales Support Coordinator

Daimler Truck • Fort Mill, SC

6d • Hybrid

About The Position

Inside the Role This position is a member of the Sales Support & Marketing team within Daimler Truck Remarketing (DTR). The primary purpose of this position is to provide daily support to SelecTrucks Centers, DTNA Dealers, and DTR Field Sales team by managing used truck sales orders, concessions, and bailment requests. This position provides operational support by ensuring DTR’s inventory is available through designated sales channels. This position is responsible for supporting all marketing programs and answering questions via e-mail and/or phone from DTR’s used truck network. Reports to: Manager, Marketing & Sales Support Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team What You Drive at DTNA Manage Truck Sales Orders & Bailment Requests Responsible for invoicing used truck sales for SelecTrucks Centers and DTNA Dealers Manage bailment contracts, requests and notes. Process Stock Truck and OSA Concessions Program Credit Processing Validate and process credits for marketing programs for retail sales Process Freight Equalization & Limited Terms Freight Charges Process applicable program debits at time of invoice Process Price Protection Sales Adjustments Process Returned Bailment Expenses Field Sales Support & Inside Sales Provide support to dedicated Regional Used Truck Managers Provide daily support via phone calls and e-mails from SelecTrucks Centers and DTNA Dealers Manage DTR’s inventory by tagging trucks for pending sales and special promotions Manage the execution of special promotions Technology Support Work with DTR IT to improve technology platforms such as QuickMatch 2.0, DTR Link, and UTL Perform User Acceptance Testing for new technology enhancements DTR & Marketing Support Manage procurement process on behalf of DTR as needed Update content and publish communications via DTNA Portal as needed Publish communications via DTNA Portal Update content on Net X, DTNA Portal, and Highspot Manage purchase requisition process for DTR Track DTR marketing expenses Send monthly center dashboards to SelecTrucks network Training administration support Knowledge You Should Bring Bachelor’s degree in Marketing, Business or related field from an accredited college/university and 2 years of experience, or 6 years of relevant experience in lieu of degree, is required. Excellent verbal and written communication skills required. Strong organizational, budget management, project management, interpersonal communication and presentation skills required. Expertise in Microsoft Office required. Exceptional Candidates Might Have Experience with SAP, IMS, Tableau, Smartsheet. OEM commercial truck or automotive marketing and/or sales experience. Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Fort Mill, SC US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935. SHAPE YOUR FUTURE. CHANGE THE WORLD. Are you ready to join the inspired people who are helping shape the future of commercial vehicle manufacturing? Our employees enjoy lucrative benefits, competitive salaries and the opportunity to work in jobs across many functions—mechanical engineering and electrical engineering, accounting, sales & marketing, IT and more—both within our company and in our offices around the world.

Requirements

• Bachelor’s degree in Marketing, Business or related field from an accredited college/university and 2 years of experience, or 6 years of relevant experience in lieu of degree, is required.
• Excellent verbal and written communication skills required.
• Strong organizational, budget management, project management, interpersonal communication and presentation skills required.
• Expertise in Microsoft Office required.

Nice To Haves

• Experience with SAP, IMS, Tableau, Smartsheet.
• OEM commercial truck or automotive marketing and/or sales experience.

Responsibilities

• Manage Truck Sales Orders & Bailment Requests
• Responsible for invoicing used truck sales for SelecTrucks Centers and DTNA Dealers
• Manage bailment contracts, requests and notes.
• Process Stock Truck and OSA Concessions Program Credit Processing
• Validate and process credits for marketing programs for retail sales
• Process Freight Equalization & Limited Terms Freight Charges
• Process applicable program debits at time of invoice
• Process Price Protection Sales Adjustments
• Process Returned Bailment Expenses
• Field Sales Support & Inside Sales
• Provide support to dedicated Regional Used Truck Managers
• Provide daily support via phone calls and e-mails from SelecTrucks Centers and DTNA Dealers
• Manage DTR’s inventory by tagging trucks for pending sales and special promotions
• Manage the execution of special promotions
• Technology Support
• Work with DTR IT to improve technology platforms such as QuickMatch 2.0, DTR Link, and UTL
• Perform User Acceptance Testing for new technology enhancements
• DTR & Marketing Support
• Manage procurement process on behalf of DTR as needed
• Update content and publish communications via DTNA Portal as needed
• Publish communications via DTNA Portal
• Update content on Net X, DTNA Portal, and Highspot
• Manage purchase requisition process for DTR
• Track DTR marketing expenses
• Send monthly center dashboards to SelecTrucks network
• Training administration support

Benefits

• Our employees enjoy lucrative benefits, competitive salaries and the opportunity to work in jobs across many functions—mechanical engineering and electrical engineering, accounting, sales & marketing, IT and more—both within our company and in our offices around the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level