Sales Support Coordinator

Produce Careers•Anaheim, CA

21h•$65,000 - $75,000•Onsite

About The Position

A well-establish organic produce company is seeking a reliable and detail-oriented Sales Support Coordinator to join their fast-paced team based in Anaheim. This role provides essential behind-the-scenes support to the sales team and customers, ensuring smooth order processing, accurate reconciliations, and hands-on participation across sales, accounting, warehouse, and logistics functions. The ideal candidate thrives in a dynamic environment, has strong organizational skills, and is comfortable contributing wherever needed in our warehouse/distribution setting. Key Responsibilities: Provide excellent customer support by responding to inquiries, resolving issues, and maintaining positive relationships with clients via phone, email, and in-person interactions. Perform accurate order entry into our system, including entering new orders, updates, and special requests from sales reps and customers. Conduct order reconciliation – verify orders against shipments, invoices, and receipts to ensure accuracy, catch discrepancies, and resolve billing/fulfillment issues. Offer sales support by assisting sales team with quote preparation, order tracking, customer follow-ups, and sales reporting. Assist with accounting support tasks such as invoice processing, payment tracking, credit checks, and basic accounts receivable/payable duties. Participate in warehouse and logistics activities as needed, including order picking/packing verification, inventory checks, loading support, shipment coordination, and general facility operations to keep product flowing smoothly. Collaborate with cross-functional teams (sales, accounting, warehouse, logistics) to maintain efficiency and high service levels. Handle additional administrative tasks and special projects to support overall company goals. SALARY $65K-$75K, FULL BENEFITS, 401K, VACATION, and more. No hybrid (on-site only), no relocation.

Requirements

Previous experience in sales support, customer service, order processing, or administrative roles – preferably in produce, food distribution, wholesale, logistics, or related industry.
Strong attention to detail and accuracy, especially with numbers and data entry.
Proficient in Microsoft Office (Excel, Word, Outlook); experience with order management systems is a plus.
Excellent communication skills – clear phone presence and professional email etiquette.
Ability to multitask in a fast-paced, physical warehouse environment.
Reliable transportation and flexibility to work on-site.
Team player with a positive attitude and willingness to jump in across departments.

Nice To Haves

experience with order management systems is a plus.

Responsibilities

Provide excellent customer support by responding to inquiries, resolving issues, and maintaining positive relationships with clients via phone, email, and in-person interactions.
Perform accurate order entry into our system, including entering new orders, updates, and special requests from sales reps and customers.
Conduct order reconciliation – verify orders against shipments, invoices, and receipts to ensure accuracy, catch discrepancies, and resolve billing/fulfillment issues.
Offer sales support by assisting sales team with quote preparation, order tracking, customer follow-ups, and sales reporting.
Assist with accounting support tasks such as invoice processing, payment tracking, credit checks, and basic accounts receivable/payable duties.
Participate in warehouse and logistics activities as needed, including order picking/packing verification, inventory checks, loading support, shipment coordination, and general facility operations to keep product flowing smoothly.
Collaborate with cross-functional teams (sales, accounting, warehouse, logistics) to maintain efficiency and high service levels.
Handle additional administrative tasks and special projects to support overall company goals.