Sales Support Consultant

Caterpillar Inc.•Irving, TX

2d•$112,710 - $169,060•Onsite

About The Position

As a Sales Support Consultant, you will provide commercial leadership and specialized expertise to support the growth and success of Caterpillar's Electric Power business. Working closely with regional sales teams, dealers, and customers, you will develop and implement value-based solutions that strengthen Caterpillar's competitive position and accelerate business growth. This role provides centralized commercial expertise, supports complex sales opportunities, develops capability across the dealer network, and leads strategic initiatives that advance both short-term business objectives and long-term growth priorities.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
Level Working Knowledge: Summarizes the stages of the business development lifecycle.
Level Working Knowledge: Assists in developing new geographical areas for the organization's products or services.
Level Working Knowledge: Implements common business development incentive programs.
Level Working Knowledge: Assists in creating an incentive plan to encourage new business growth and development.
Level Working Knowledge: Researches approaches for exploring new business opportunities.

Nice To Haves

Bachelor's degree in a business concentration including marketing, business administration, economics, finance, and related fields from an accredited university. Equivalent professional experience will be considered.
Demonstrated experience in power generation, energy systems, electrical systems, or related industries.
Experience in field, dealer, customer-facing, analytical, and related sales or commercial roles.
Strong collaboration, communication, relationship-building, critical thinking, and problem-solving skills.
Ability to work effectively across regions, cultures, and organizations while aligning diverse stakeholders around common objectives.

Responsibilities

Serve as a sales and commercial support specialist for regional sales teams focused on dealer growth within Electric Power, providing commercial coordination and project execution supporting reps, dealers, and customers.
Deliver commercial process improvement projects to the regional sales teams to grow sales to user revenue through dealers.
Define and manage annual dealer performance metrics and consult with regional sales teams for successful outcomes.
Lead annual business planning and target setting for EPD commercial goals.
Standardize processes across supply chain, order fulfillment, and invoicing activities.
Drive the strategy and governance of EPD workstreams to grow the business towards 2030 goals.