Sales Support, Clinical Specialist VeriSight ICE (Intracardiac Echo) - Chicago IL

Philips•Chicago, IL

7d•Onsite

About The Position

The VeriSight Clinical Specialist will represent Philips’ VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. This is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. The VeriSight Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support – including new program launches, physician and staff training.

Requirements

Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment.
2+ years of experience in clinical echocardiography lab.
Experience using Ultrasound consoles (Philips EPIQ).
Advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
A minimum of a bachelor’s degree, or 4+ years of relevant professional work/military experience.
Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market.
Strong clinical and technical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition.
Professional presence that influences desired results with both external and internal stakeholders.
Ability to determine customer needs and communicate needs to Field Sales and Marketing Teams.
Effective and timely communicator.
Self-starter with an entrepreneurial spirit.
Problem-solver who can think critically in high pressure environments.
Dedicated learner, hungry for building new skills.
Ability to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice.
Must live within the territory for this role.
Must live in or within commuting distance to Chicago IL with travel to Central IL and Milwaukee WI.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.

Nice To Haves

Experience in the IC/EP clinical environment.
Experience with structural heart and/or electrophysiology therapies market.

Responsibilities

Building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform.
Partnering with VeriSight Regional & Territory Managers and collaborating with various Philips business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives.
Demonstrating high levels of autonomy, individual initiative, and motivation to achieve individual and shared goals.
Sustaining a solutions-orientated selling and an educational mindset.
Becoming an expert on 3D ICE use in multiple clinical procedure types and using consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies.
Supporting the evaluation of new products and providing clinical feedback to internal and external stakeholders.
Providing ongoing support for company-sponsored clinical/marketing trials, registries, and educational events.
Consistently working to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills.
Maximizing hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support – including new program launches, physician and staff training.