Sales Support Associate

TYM North America Inc • Rome, GA

9h • $40,000 - $43,000 • Onsite

About The Position

TYM North America, Inc. located in Rome, Georgia is seeking a skilled and experienced Sales Support Associate to join our Sales team. This role offers an exciting opportunity for a sales professional to support our sales team to ensure smooth operations and effective customer service. The ideal candidate will possess excellent communication skills, attention to detail, and a deep understanding of the sales cycle. This role is a customer-facing role, having daily contact with both internal and external customers.

Requirements

• Proven experience in sales support, preferably in the manufacturing industry.
• Strong understanding of OEM sales processes and customer relationship management.
• Experience in Microsoft Office Suite and CRM software.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Excellent communication, negotiation, interpersonal, and organizational skills
• High school degree or equivalent

Nice To Haves

• Experience with SAP, or another ERP is preferred.
• experience with Salesforce is a bonus.
• bachelor’s degree or some college preferred.

Responsibilities

• Provide day-to-day support to the sales team by processing dealer inquiries and orders and coordinating with internal departments to ensure timely delivery of TYM products.
• Build and maintain strong relationships with dealers by understanding their needs, addressing concerns, and providing exceptional service throughout the sales process.
• Create sales orders in SAP System, ensuring accuracy.
• Verify legitimacy as to model and term structure.
• Function in accordance with established standards and procedures.
• Completes other duties as assigned to support company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED