Sales Support Associate - Corn
About The Position
As a vital member of our team, your role as full time Sales Support is crucial in ensuring smooth operations and maintaining customer satisfaction for our corn division. You'll be the first point of contact for our valued clients, handling inquiries, resolving issues, and ensuring orders are processed efficiently. Your contribution ensures that our sales processes run seamlessly, ultimately enhancing our reputation and customer loyalty. You'll be part of a collaborative team of sales professionals where you'll play a key role in supporting their success. From sales managers to valued customers, you'll work closely with a diverse group of dedicated individuals, contributing to our shared goals and fostering a supportive environment. Be part of a team where your contributions truly matter.
Requirements
- Two years of post-high school education or equivalent combination of education and related work experience.
- Must be detail oriented, motivated and demonstrate initiative.
- Excellent customer service skills (friendly, courteous and helpful).
- Proficient in basic accounting skills, and the ability to calculate figures and amounts.
- Strong computer (Word, Excel, and Outlook), presentation and data handling skills.
- Excellent oral and written communication skills.
- Ability to interact with vendors, customers, and third parties in a professional manner.
- Ability to understand the basics of measurements/weights and currency.
Responsibilities
- Speaks with customers by phone concerning general inquiries, orders, shipments and products.
- Receives and enters orders, coordinating and processing orders with customers and the mill.
- Contacts customers to advise shipment dates/delays and/or information necessary to process orders.
- Facilitates shipment dates/logistics with the plant personnel and communicates to all interested parties in a respectful, professional and mature manner.
- Verifies sales orders for correct pricing, delivery dates and ensures accuracy of the order entry.
- Maintains and updates the customer files with respect to customer profile information.
Benefits
- medical
- dental
- vision
- disability and life insurance
- 401k plan with a generous employer match
- fitness center
- covered parking garage
- other amenities that enhance our work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
