Sales Support Associate

Sirius XM • New York, NY

2d

About The Position

The Sales Support Associate is a key member of the Ad Sales Operations team, supporting all aspects of the sales process as well as providing support to the Vice President of Ad Sales and Senior members of the sales team and their clients/agencies.

Requirements

• Bachelor's degree or equivalent, relevant experience.
• 0-1 years of experience working in a sales or media/entertainment environment.
• Strong interest in sales; position is a potential training ground for entry level sales people.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to project professionalism over the phone and in person.
• Commitment to internal and external clients and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Strong organizational skills and attention to details.
• Excellent time management skills, with the ability to prioritize and multi-task, in a fast-paced environment.
• Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
• Must have legal right to work in the U.S.

Nice To Haves

• Wide Orbit experience, a major plus.
• Experience with automation and/or AI tools such as chatGPT, Gemini

Responsibilities

• Assist account managers in maintaining client relationships, including providing client updates, customer support, and responding to/follow-up on sales inquiries; research prospective clients and ad sales opportunities upon request.
• Enter sales orders or revised sales orders as per account managers; liaise with ad sales traffic to ensure communication and coordination.
• Edit/proofread all customer correspondence prior to distribution; modify as applicable.
• Liaise with internal and external teams regarding sales contract administration, credit applications, and required approvals.
• Generate and distribute weekly billed & booked report.
• Pull commercial logs and distribute them to producers as applicable.
• Perform other duties as assigned.

Benefits

• Discretionary short-term and long-term incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level