Sales Support Associate - Sunbelt Supply

Floworks International LLC • Luling, LA

9h • Hybrid

About The Position

The Sales Support Associate is responsible for supporting sales team efforts by expediting, executing and complying with customer requirements on all orders. Handles document requirements for export compliance and customer requests via telephone, fax or email. Coordinates with the outside sales team and other departments to ensure that customers receive the best service possible. Respond to customer inquiry & delivery requirements and other requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Requirements

• Experience in inventory sales
• Proficient with Outlook, Excel, and Microsoft Word
• HS Diploma or GED required
• 0-2 years of experience in area of responsibility

Responsibilities

• Provides documentation required by customer
• Process orders and assist with quotes for customs
• Provide support with shipping and receiving in CSD
• Responds in a timely fashion to customer requests
• Performs follow-up to ensure timely shipment of materials and customer satisfaction
• Maintains strong working relationships with customers
• Resolves customer service issues.
• Tracks open sales orders

Benefits

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED