Sales Support Associate (Work-From-Home)

AO GlobeLife•Naperville, IL

4d•Remote

About The Position

We are seeking a Sales Support Associate (Work-From-Home) who will be responsible for explaining to clients the permanent benefits they are entitled to through labor unions, credit unions, and associations. The ideal candidate demonstrates professionalism, empathy, and strong communication skills. Key Responsibilities: Serve as the first point of contact for clients via phone and Zoom. Explain and review permanent benefits clearly and accurately. Guide clients through enrollment and claims processes. Maintain accurate documentation of all client interactions. Collaborate with team members to deliver an exceptional customer experience. Collaborate with teammates to achieve goals

Requirements

Must be eligible to work in the United States
Strong English communication skills
Prior customer service, sales, or client support experience is an asset
Strong verbal communication skills with patience and empathy
Proficiency in using Zoom and digital tools for communication
Comfortable speaking over the phone

Nice To Haves

Prior customer service, sales, or client support experience is an asset

Responsibilities

Serve as the first point of contact for clients via phone and Zoom.
Explain and review permanent benefits clearly and accurately.
Guide clients through enrollment and claims processes.
Maintain accurate documentation of all client interactions.
Collaborate with team members to deliver an exceptional customer experience.
Collaborate with teammates to achieve goals

Benefits

Incentive trips (4 per year)
performance-based bonuses
flexible schedule
weekly pay
In-depth training
fast career growth
performance-based promotions
Dental, Vision, Medical, and Life Insurance
travel insurance
death benefit
Work remotely with flexible scheduling.
Positive Culture: Inclusive, supportive environment where your contributions are valued and your success has no limits