Sales Support Associate III

kate spade new york•Nashville, TN

3d•Onsite

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Requirements

Previous retail service experience; passion for retail and the service industry.
Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
Strong communication and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency. (for EU)
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Nice To Haves

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Responsibilities

Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
Organize and maintain accessibility of merchandise in stockroom and selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and ensure selling floor is consistently stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
Audit compliance and work toward achieving shrinkage goals.