Sales Support Associate III

kate spade new york•Tucson, AZ

11d•Onsite

About The Position

Kate Spade New York is a global lifestyle brand that designs extraordinary things for the everyday. As a Sales Support Associate, you will ensure an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. This role is crucial in upholding the brand's commitment to delivering exceptional customer experiences and maintaining store operational excellence. You will be part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity.

Requirements

Previous retail service experience; passion for retail and the service industry.
Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
Strong communication and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency.
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Nice To Haves

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Responsibilities

Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
Organize and maintain accessibility of merchandise in stockroom and selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and ensure selling floor is consistently stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
Audit compliance and work toward achieving shrinkage goals.