Part-Time Seasonal Sales Support Advisor (SoHo)

Moncler Group • New York, NY

11h • Onsite

About The Position

This is a part-time, seasonal role supporting the store team during peak business periods to ensure a seamless and elevated client experience. The Sales Support Advisor will work across both front-of-house (FOH) and back-of-house (BOH) operations, collaborating with Client Advisors, Operations, Visual Merchandising, and store management. The role involves supporting client service, product flow, replenishment, and store organization to meet increased business demands. The individual will embody Moncler's values and Client Promise, acting as a positive, professional, and resourceful brand ambassador.

Requirements

• Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
• Experience in a fast-paced retail or service environment is a plus.
• Luxury retail experience is a plus, but not required.
• Client-focused with a positive and professional attitude.
• Team-oriented with strong interpersonal and communication skills.
• Proactive, resourceful, and willing to support wherever needed.
• Comfortable working in a fast-paced, high-volume retail environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and flexible.
• Interest in Moncler and the luxury fashion industry.
• Ability to quickly learn product knowledge, store procedures, and operational standards.
• Ability to communicate effectively in English; additional languages are a plus.
• Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.

Nice To Haves

• Experience in a fast-paced retail or service environment is a plus.
• Luxury retail experience is a plus, but not required.
• Additional languages are a plus.

Responsibilities

• Welcome clients and contribute to an elevated and engaging Moncler experience.
• Support Client Advisors throughout the client journey, particularly during high-volume periods.
• Assist with client requests and help connect clients with the appropriate Client Advisor or member of management.
• Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
• Support product availability and replenishment to ensure the sales team can efficiently serve clients.
• Develop foundational knowledge of the Moncler Brand, products, and Client Promise.
• Support individual and team objectives through proactive and responsive assistance.
• Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
• Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
• Maintain a clean, organized, and efficient BOH and sales floor.
• Assist with inventory activities, cycle counts, and other operational needs as requested.
• Support the maintenance of Moncler visual merchandising standards, including product organization and repositioning.
• Help ensure merchandise is appropriately handled and readily available to support client and business needs.
• Act as a team player and provide flexible support based on the needs and priorities of the store.
• Contribute to a positive, collaborative, and respectful work environment.
• Maintain Moncler standards for professional presentation, grooming, and behavior.
• Follow all Company policies, procedures, safety requirements, and operational standards.
• Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
• Perform additional duties and responsibilities as required by management and/or the Company.

Benefits

• Moncler will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed