Part-Time Seasonal Sales Support Advisor (Rodeo)

Moncler Group•Beverly Hills, CA
•Onsite

About The Position

This part-time, seasonal role supports the store team during peak business periods to ensure a seamless and elevated client experience. The Seasonal Sales Support Advisor works across both front-of-house (FOH) and back-of-house (BOH) operations, partnering with various store functions to assist with client service, product flow, replenishment, and store organization. The role requires embodying Moncler's values and serving as a positive brand ambassador, contributing to the overall success of the store.

Requirements

  • Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
  • Experience in a fast-paced retail or service environment is a plus.
  • Luxury retail experience is a plus, but not required.
  • Client-focused with a positive and professional attitude.
  • Team-oriented with strong interpersonal and communication skills.
  • Proactive, resourceful, and willing to support wherever needed.
  • Comfortable working in a fast-paced, high-volume retail environment.
  • Strong attention to detail and organizational skills.
  • Dependable, punctual, and flexible.
  • Interest in Moncler and the luxury fashion industry.
  • Ability to quickly learn product knowledge, store procedures, and operational standards.
  • Ability to communicate effectively in English; additional languages are a plus.
  • Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.

Nice To Haves

  • Experience in a fast-paced retail or service environment is a plus.
  • Luxury retail experience is a plus, but not required.
  • Additional languages are a plus.

Responsibilities

  • Welcome clients and contribute to an elevated and engaging Moncler experience.
  • Support Client Advisors throughout the client journey, particularly during high-volume periods.
  • Assist with client requests and help connect clients with the appropriate Client Advisor or member of management.
  • Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
  • Support product availability and replenishment to ensure the sales team can efficiently serve clients.
  • Develop foundational knowledge of the Moncler Brand, products, and Client Promise.
  • Support individual and team objectives through proactive and responsive assistance.
  • Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
  • Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
  • Maintain a clean, organized, and efficient BOH and sales floor.
  • Assist with inventory activities, cycle counts, and other operational needs as requested.
  • Support the maintenance of Moncler visual merchandising standards, including product organization and repositioning.
  • Help ensure merchandise is appropriately handled and readily available to support client and business needs.
  • Act as a team player and provide flexible support based on the needs and priorities of the store.
  • Contribute to a positive, collaborative, and respectful work environment.
  • Maintain Moncler standards for professional presentation, grooming, and behavior.
  • Follow all Company policies, procedures, safety requirements, and operational standards.
  • Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
  • Perform additional duties and responsibilities as required by management and/or the Company.

Benefits

  • The pay range for this position is $22.00 to $24.00 per hour.
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