Sales Support Admin

Pure Ground Ingredients, Inc.•Minden, NV

40d

About The Position

Do you love healthy, organic food? Do you believe that companies should be in business to do more than just make a profit? Would you like to work in an energetic atmosphere, where you are encouraged to grow your strengths? Consider a position with Pure Ground Ingredients. PGI provides quality select and certified herbs, spices and botanicals to hundreds of manufacturers in the U.S, Canada and Europe. We’re looking for those who have an authentic desire to learn. We’re currently hiring for both a Sales Administrator position. The Sales Support Specialist will provide critical administrative and operational support to the sales team to ensure smooth and efficient client service, accurate quoting, and timely order management. This role acts as the backbone of the sales function—managing CRM data, preparing offers, tracking orders, and supporting communication between Sales, Planning, QA, and clients.

Requirements

1–3 years of experience in Sales Administration, Customer Service, or Sales Support
Proficient in Microsoft Office (Excel, Outlook, PowerPoint); CRM/ERP experience preferred
Excellent communication and organizational skills
Strong attention to detail and accuracy
Proven work experience as a Sales administrator or Sales support agent
Hands on experience with CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Applicant must be authorized to work in the U.S.
Must be able to stoop, bend, stand, turn, or squat as necessary and operate office equipment.
Frequently lifts office items or product samples up to 10 lbs and occasionally lifts up to 35 lbs.

Nice To Haves

Experience in B2B or food ingredients industry is a plus
Certification in Marketing, Sales or relevant field is a plus

Responsibilities

Quoting & Client Support
Prepare and update sales quotations based on price lists, sales input, and client requests
Ensure quotes are accurate, properly formatted, and approved
Follow up on outstanding quotes and coordinate sample requests
Order Coordination
Enter sales orders into the ERP system (e.g., Dynamics 365)
Monitor order progress and delivery timelines with Planning and Logistics
Assist in order changes, documentation, and client updates
CRM & Reporting
Maintain accurate records of leads, quotes, orders, and communication in the CRM
Support reporting needs for pipeline status, client activity, and open opportunities
Ensure proper tagging of clients by tier, segment, and category
Sales Communication
Respond to routine client inquiries in a timely, professional manner
Prepare presentations, product lists, and price files as requested by the sales team
Support marketing and event logistics where needed (e.g., trade shows)