On-Site Sales & Supply Specialist

Fictiv•Sparks, NV

8d•$24 - $30•Onsite

About The Position

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. For this role, what matters most: MISUMI Americas is Panasonic Energy of North America's (PENA) #1 supplier for factory automation components. You'd be joining a high-trust, high-visibility partnership — and your job is to grow it from the inside. This isn't a typical sales or procurement position. You'll be embedded full-time inside Panasonic Energy's cylindrical lithium-ion cell manufacturing operation at Tesla's Gigafactory 1 in Sparks, NV — the on-site face of MISUMI Americas' most important customer relationship on the West Coast. Every day, you'll manage procurement needs, keep a smart vending operation running so production workers always have what they need, and actively look for ways to expand what MISUMI Americas can do for this customer. You'll respond to quotes, track shipments, maintain inventory data, and bring forward proposals that deepen the partnership. Our team operates as a small, close-knit unit within the larger facility. That means real autonomy, consistent customer relationships, and clear ownership over your work.

Requirements

English fluency required.
Sales or account management experience. You know how to build a relationship, read what a customer actually needs, and find the next opportunity.
Operational discipline. You follow through, stay organized, and don't let things fall through the cracks in a fast-paced environment.
Comfortable in a manufacturing environment. This role has you on your feet, moving through an active facility, and occasionally lifting up to 50 lbs.
Tech-proficient. Microsoft Office Suite (Outlook, Excel, Word) plus comfort learning inventory and database systems.
Applicants must currently be authorized to work in the United States on a full-time basis. Sponsorship for work authorization is not available.

Nice To Haves

Bilingual fluency is a meaningful advantage — and it's compensated. Japanese/English or Spanish/English bilingual candidates are strongly preferred. This is reflected in pay, not just listed as a preference.
Bachelor's degree preferred — equivalent hands-on experience is genuinely considered.
Bring diverse perspectives and experience to our culture and company.
Excel at being part of a strong, empathetic team.
Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
Have an ‘always learning’ mindset that celebrates learning, not just wins.
Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Responsibilities

Own the customer relationship on-site
Be the primary point of contact for day-to-day procurement and supply needs at PENA
Respond to quote requests and order inquiries with speed and professionalism via phone and email
Manage product shipments to ensure on-time or early delivery against committed dates
Proactively communicate shipping schedules and stay ahead of issues before they reach the customer
Research and anticipate customer demand — identify needs before they become requests
Draft new service offerings and deliver proposals directly to the customer
Collaborate with other EV-related teams on potential vending machine expansion opportunities
Create materials that support partnership growth and strengthen the MISUMI Americas–PENA relationship
Monitor inventory levels and ensure accurate, timely replenishment
Coordinate product additions and rearrangements based on customer requests
Maintain the inventory database and produce usage reports as requested
Document operations and train new team members as the operation scales
Develop and track KPIs for vending machine performance and service quality
Maintain accuracy across product databases, catalog content, and website information
Support quality claims by coordinating between customer service and procurement teams as needed