PT Sales Supervisor: Terez

Leap • New York, NY

3d • Onsite

About The Position

Terez is seeking a passionate and customer-focused Sales Associate to represent their UES boutique. This role involves creating meaningful connections, delivering exceptional service, and contributing to a successful store environment. As a key member of the leadership team, you will serve as the Leader on Duty, partnering with the Store Manager/General Manager to drive sales performance, lead daily operations, and ensure the team delivers an elevated in-store experience. When the Store Manager is not present, you will confidently oversee the business, ensuring sales goals are achieved, brand standards are maintained, and customers receive exceptional service. The hourly pay range is $20/hr – $24/hr, and the role is bonus-eligible.

Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
• Strong organizational skills and attention to detail while managing multiple priorities.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.

Responsibilities

• Drive Sales Performance: Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Deliver an Exceptional Customer Experience: Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
• Lead & Develop the Team: Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.
• Lead Daily Store Operations: Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.

Benefits

• Bonus eligible
• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed