Sales Supervisor - The Shops at Prairie Village
About The Position
Warby Parker is seeking a self-motivated Sales Supervisor to help create amazing customer experiences. In this role, you will contribute to the success of the business through face-to-face customer interactions, sharing Warby Parker's story and mission, participating in process ideation and improvement, and working on special projects. You will promote an efficient, inclusive, and service-minded retail environment, demonstrate exceptional product knowledge, and offer thoughtful style advice. You will also lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, and open and close the store. You will help foster an inclusive culture by treating customers and colleagues with respect.
Requirements
- Professional retail experience at a customer-focused company
- 6+ months in a management position
- Exceptional interpersonal and communication skills to deliver top-notch customer service
- Ability to remain cool under pressure and adapt quickly
- Entrepreneurial spirit
- Curiosity and eagerness to learn
- Passion for helping customers and teammates
- Innovative, proactive problem-solver
- Self-motivated to be a top performer
- Able to bring a positive, fun energy to the workplace, even when working long hours
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Nice To Haves
- An upbeat, flexible team player who leads by example
Responsibilities
- Communicate Warby Parker's values and brand philosophy to customers
- Promote an efficient, inclusive, and service-minded retail environment
- Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
- Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
- Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
- Open and close the store
- Help foster an inclusive culture by treating customers and colleagues with respect
Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave
- Paid Holidays
- Vacation days per year
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
