Sales Supervisor

Richemont•Vancouver, BC

4d•Onsite

About The Position

The Sales Supervisor is responsible for ensuring a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The Sales Supervisor is also a partner to the Store Manager in maintaining a well-run store.

Requirements

5+ years of retail experience required, preferably with at least 2 years of management or supervisory experience, in a luxury setting.
Vast knowledge of Leather Goods and CRM Experience
Strong knowledge and passion of the brand and luxury industry
Strong salesfloor presence and a client focused mindset
Strong interpersonal, communication, organization, and follow-through skills

Responsibilities

Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store.
Drive sales and achieve sales goals through sales strategies, clienteling, sourcing new customers and fostering long-term relationships with existing customers.
Maximize sales and measure sales performance and conversion rates daily, regularly assess the business and make recommendations based on strengths and opportunities.
Lead by example and enable a client centric environment by providing outstanding service to our customers and continuous client development.
Support in-store with operations as needed, including but not limited to visual merchandising, opening/closing procedures, inventory management, etc.
In partnership with the Store Manager train, coach, and develop sales associates.
Create and foster strong working relationships with external partners, including but not limited to Concession Shop Stores